About us

Bespoke solutions for Business and Personal Insurance, Mortgages, Private Healthcare, and Employee Benefits

Why we come to work every day

Like many great ideas, the seeds of the company were planted after one too many beers in a small local pub in 2016, but it was a couple of years and a few more nights out before things really got started.

 

We had worked together for a number of years and found we shared a similar vision of what is important, both in life and in business … and we’d heard far too many stories and been aware of some really poor practices, and we knew that wasn’t for us.

 

Naming the company was one of the biggest challenges (so much harder than we thought!) and after firing plastic arrows at a whiteboard we settled on the name Covertree. We kept the name for a couple of years, but felt it was time for a change. It was MUCH easier this time, and we came up with the name Feel Financial.

 

This name made so much sense to us, as what we do is give our clients peace of mind and that feeling of security and protection. We help them to achieve life goals with the right mortgage and we support them when things go wrong with the right insurance policy.

 

Growing the company over the last few years and through some tough economic times is something we’re really proud of. But what makes us get up every day is knowing the difference we bring to our clients – and this is reflected in our reviews. We are real people with feelings who are here to help you.

Meet Our Team

Tim Cole

Director

Tim has been working in financial services since 2003, with comprehensive knowhow and a can-do attitude that has enabled him to keep adapting to the ever-changing market.

 

At 35, Tim was diagnosed with Acute Lymphoblastic Leukaemia and had to go through a series of chemotherapy and radiotherapy treatments. Thankfully he is fully recovered, but this made him even more passionate about helping people (as individuals and in their businesses) to protect themselves financially if something goes wrong. 

 

Tim lives with his wife and daughter. He is very much a family man, but away from the office you will usually find Tim either on the golf course or a tennis court.

Mark Dobner

Director

Mark started his career in the technology industry but made the move to financial services in 2015, and founded the business with Tim in 2018. From working with both corporate and personal clients, his wealth of experience and abundance of knowledge are the foundations to his advice.

 

With customer service at the forefront of his mind, Mark’s goal is to provide the best and right advice to each client and ensure they have a truly excellent experience from start to finish.

 

Mark is a keen scuba diver and has been lucky enough to dive some of the world’s most spectacular reefs and wrecks. 

Alli Melville

Mortgage & Protection Adviser

Alli has been a dedicated professional in financial services since the late 90s, starting her career in banking before moving into mortgage broking and protection.  Delivering a professional service & helping people achieve their goals is at the core of her approach.

 

Alli is passionate about cutting through industry jargon, providing clients with clear, accessible advice, ensuring every client feels informed and supported.

 

Outside of work Alli lives with her partner & 2 dogs & has been volunteering with Guide Dogs since 2019, combining her passion for community service with her love of dogs.

Brendan Morris

Mortgage & Protection Adviser

Brendan has been working in financial services since 2001. Starting in Banking and later moving in to mortgage advising.

 

Brendan had a passion to ensure clients can achieve their property goals through having an in depth knowledge of lenders and supporting people through the journey. Whether it is 1st time buyers to buy to let landlords.

 

Brendan loves his rugby and if it is not coaching juniors in his spare time will be trying to catch a game with his season ticket at Harlequins.

Jack Hayes

Administrator

After leaving college Jack joined the fire service working his way to become Leading firefigher and then on to become Sub Officer, with responsibilities to lead a team of firefighters as well as prevention, protection, and community engagement activities.

 

Alongside his career in the fire service, Jack has worked in financial services as a paraplanner and more recently as an administrator working alongside Brendan. Jack is working towards becoming a fully qualified mortgage and protection advisor.

 

Jack lives with his wife and two children and in his spare time, can be found enjoying a round on the golf course, often with mixed results.

Marshall

Chief Morale Officer​

As Chief Morale Officer, Marshall takes full charge for workplace wellbeing, tail-wagging engagement, and the strategic distribution of good vibes.

 

Each morning, he completes a thorough perimeter patrol of the office (also known as “sniffing absolutely everything”), greets every team member with unwavering enthusiasm, and ensures no one starts their day without a proper morale boost. 

 

Throughout the day, he performs detailed floor inspections for dropped snacks, and maintains an open-door policy for anyone in need of encouragement. 

The Difference in Our Approach

Drawing on broad industry experience and technical insight, we take a considered, tailored approach to finding the right solutions for each client.

 

You can expect a professional yet personable service, delivered with clarity and integrity.

 

We focus on practical, transparent advice that is easy to understand and grounded in real expertise.

Personalised Advice, Built Around You​

We take a considered approach to understanding your requirements. Every recommendation is structured around your needs, circumstances and long-term goals.

Clear Independent Transparent Advice

Financial advice should be straightforward and easy to understand. We provide independent, practical and clear guidance, so you can make confident decisions.

A Structured, Efficient Client Journey​

Our clear, managed process keeps everything organised, proactive and stress-free from initial consultation through to completion and ongoing review.

Professional Service, Personally Delivered

Your can expect integrity, responsiveness and discretion. We combine professionalism with a personable approach, ensuring you feel supported and informed throughout.

Let the reviews do the talking...

Posted on Google Google
Paul B profile picture
Paul B
Google star 1Google star 2Google star 3Google star 4Google star 5
We used Feel Financial for our mortgage renewal and Alli was amazing making it a very stress free process from start to finish!! We will definitely use Feel Financial in the future!
Posted on Google Google
ITERTECH L profile picture
ITERTECH L
Google star 1Google star 2Google star 3Google star 4Google star 5
We use Feel Financial for directors life insurance and cross option insurance. They offer fantastic 5-star service and make the whole process simple and easy. We would highly recommend them to anyone!
Posted on Google Google
Hannah G profile picture
Hannah G
Google star 1Google star 2Google star 3Google star 4Google star 5
My hysband and I have used Feel financial services for all of our mortgage needs and wouldnt go anywhere else. Brendon is first class and always sources us the best and most competitive products for our needs. A really genuine and honest service with excellent customer service and relations. Thank you.
Posted on Google Google
Emily M profile picture
Emily M
Google star 1Google star 2Google star 3Google star 4Google star 5
Just completed my mortgage with Alli and she’s been brilliant. Helpful and supportive from the start to the very end! Always kept in the loop as to what’s happening and everything made super easy, thank you so much! Would highly recommend Alli to anyone! 🙌
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Breanna C profile picture
Breanna C
Google star 1Google star 2Google star 3Google star 4Google star 5
We just recently remortgaged and Ed made the whole process completely stress free and seamless! He answered our questions before we had even asked and gave us peace of mind with constant and clear updates along the way. Highly recommend!
Posted on Google Google
Ryan W profile picture
Ryan W
Google star 1Google star 2Google star 3Google star 4Google star 5
Mine and my wife Morgage had come up for renewal and current mortgage supplier could not help us with what we needed to remortgage. Alli was recommended to us and from the start she was always upbeat and positive she could help us. We had a couple of hiccups on our remortgage Journey but Alli was always honest and offered us the best option. Any questions we had was never an issue, Alli always happy to answer and if there was an issue Alli did here best to make our life easier. We can’t recommend Alli enough and will continue to use Alli for the rest of Morgage life.
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Reece O profile picture
Reece O
Google star 1Google star 2Google star 3Google star 4Google star 5
We completed our mortgage with Ed and he was fantastic to work with. His knowledge and clear advice made the whole process straightforward, and he was always on hand to help. When our buyers became 'tricky', Ed really stepped up, going above and beyond to regain control of the situation and push things forward. His commitment and proactive approach made a huge difference to us and his attitude was first class. I’d highly recommend him and Feel Financial, and will be sure to use them again in the future! Thanks Ed!
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Laura H profile picture
Laura H
Google star 1Google star 2Google star 3Google star 4Google star 5
We have just completed our mortgage with Alli. Alli was incredible to deal with. Nothing was too much trouble. I couldn’t recommend her enough. Alli always stayed in touch, kept us up to date. We had a few hurdles to go through but Alli advised us and helped us through it. She really is a fantastic person and you can tell she really cares. 5+ stars!
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Courtney P profile picture
Courtney P
Google star 1Google star 2Google star 3Google star 4Google star 5
Brendan has been nothing short of fantastic throughout the entire process. Even during the stressful moments, he was there to support us, offering helpful advice and always being available when we needed him. I’ve already recommended him to many of my friends, and I will certainly be using him again. Thank you, Brendan!
Posted on Google Google
Jack W profile picture
Jack W
Google star 1Google star 2Google star 3Google star 4Google star 5
Tim was absolutely excellent at helping me and my partner find life insurance that worked for us as first time buyers. He helped me with particular issues and worked hard to find the best deal for us both. He was very flexible in the hours we spoke with us and checked every detail meticulously. Most importantly, he was friendly and supportive throughout this new process. We will definitely be working with him again in the future. Thank you Tim!

Experience you can trust

To discuss your requirements and the options available, book a call (no obligation) to speak to one of our team.