About
We’re an independent insurance and mortgage broker based in Surrey. We provide advice on a comprehensive range of insurance and mortgage products.
What makes us special
We care about our clients. Our job is to give clear, impartial, well-informed advice and ensure that they get the products which are right for them.
Our values are part of who we are, what we stand for and how we act.
We always believe in the advice that we give.
Our people genuinely enjoy coming to work every day.
We deliver a great experience and service to all our clients.
Our story
Like many great ideas, the seeds of the company were planted after one too many beers in a small local pub in 2016, but it was a couple of years and a few more nights out before things really got started.
We had worked together for a number of years and found we shared a similar vision of what is important, both in life and in business … and we’d heard far too many stories and been aware of some really poor practices, and we knew that wasn’t for us.
Naming the company was one of the biggest challenges (so much harder than we thought!) and after firing plastic arrows at a whiteboard we settled on the name Covertree. We kept the name for a couple of years, but felt it was time for a change. It was MUCH easier this time, and we came up with the name Feel Financial.
This name made so much sense to us, as what we do is give our clients peace of mind and that feeling of security and protection. We help them to achieve life goals with the right mortgage and we support them when things go wrong with the right insurance policy.
Growing the company over the last few years and through some tough economic times is something we’re really proud of. But what makes us get up every day is knowing the difference we bring to our clients – and this is reflected in our reviews. We are real people with feelings who are here to help you.
Why choose us
We bring the breadth of our experience and industry knowledge to ensure we will find the right product for you. We are knowledgeable and professional, but friendly and down-to-earth. No jargon, no confusion. Just plain-speaking great advice.
We put you first
We are a client-focused business and we will always put you first.
Independent
We offer independent, unbiased advice on insurance and mortgage products.
We do all the leg work
Tell us what you need and we will find you the solution. We are with you from start to finish.
Peace of mind
We are real people with feelings who are here to help you. It’s why we are called Feel.
Meet our team
Tim Cole
Founder, Director
Tim has been working in financial services since 2003, with comprehensive knowhow and a can-do attitude that has enabled him to keep adapting to the ever-changing market. At 35, Tim was diagnosed with Acute Lymphoblastic Leukaemia and had to go through a series of chemotherapy and radiotherapy treatments. Thankfully he is fully recovered, but this made him even more passionate about helping people (as individuals and in their businesses) to protect themselves financially if something goes wrong.
Tim lives with his wife and daughter. He is very much a family man, but away from the office you will usually find Tim either on the golf course or a tennis court.
Mark Dobner
Founder, Director
Mark started his career in the technology industry but made the move to financial services in 2015, and founded the business with Tim in 2018. From working with both corporate and personal clients, his wealth of experience and abundance of knowledge are the foundations to his advice. With customer service at the forefront of his mind, Mark’s goal is to provide the best and right advice to each client and ensure they have a truly excellent experience from start to finish.
Mark is a keen scuba diver and has been lucky enough to dive some of the world’s most spectacular reefs and wrecks.
Ethan Penson
Mortgage Adviser
Ethan looks after mortgages at Feel Financial. His background was in property maintenance before moving into mortgages a few years ago. He is passionate about helping people achieve their goals, whether it be a first-time buyer excitedly stepping onto the property ladder, or a Buy To Let investor looking to expand their portfolio. He works with the client every step of the way to make the process stress-free, friendly, and sometimes even fun! He loves a good joke – and lots of bad ones too.
Ethan lives with his wife, their dog, Frankie, and cat, Mr Gus. Ethan loves heading down to Cornwall to surf when he can, and he also enjoys brewing beer – his current mission is to develop the perfect IPA.
Join our team
Want to join the team?
If you want to be part of our awesome team, send us your CV and a cover letter.